Return Policy2018-02-17T18:58:54+02:00

Requirements for a Refund

Refunds can only be granted for items that meet the following requirements:

Item(s) must be unopened and in its original condition;

Item(s) must be returned with all original packaging, accessories and paperwork;

Item(s) must be returned by an insured and traceable shipping method;

Item(s) must be returned to the following address:

GG United Europe B.V.
Attention: RETURNS
Arlandaweg 92 Unit 4.1
1043 EX Amsterdam, The Netherlands
E.g. if you ordered a 24 can box and you send us only 16 unopened cans back you will be eligible for a refund only for these 16 cans.

Returns must be postmarked on or before 30th day following the date of receipt (i.e., if the receipt has a date of January 1st 2018, the return must be postmarked by January 31st 2018);

The product(s) must have been purchased directly from www.engage.gg, or www.GGunited.com.

If you purchased the product on a third-party website, for example Amazon, you must adhere by such third-party website’s return policy.

GG United Europe reserves the right, at its sole discretion, to reject any return that does not comply with these requirements.

GG United Europe will refund including shipping costs once the item(s) have arrived at our premises or you have provided sufficient evidence that you have shipped the item(s) back to us.

IF YOUR ORDER IS INCORRECT – We strive to pack all orders perfectly, but occasionally mistakes happen.

If your item is incorrect, please let us know immediately by email to [email protected] We may have you return it for a refund or ship you a replacement without a return.

IF YOUR ORDER ARRIVES DAMAGED – We pack all orders extremely well, but once in a while there could be damages to our cans.

Please notify us within 3 days of receiving your order that something was damaged by emailing us a photo of the damaged item to [email protected]

Keep the outer box, inner packaging and all shipping materials in case an inspection is needed. We will file a claim with the appropriate shipper, usually without requiring a return.

Returns must be addressed as follows:

GG United Europe B.V.
Attention: RETURNS
Arlandaweg 92 Unit 4.1
1043 EX Amsterdam, The Netherlands

Incorrect Shipping Information

If a package is returned to GG United due to an incorrect or incomplete shipping address provided by a customer, or if the package is marked “unclaimed” or “return to sender”, we will notify you by email.  We will then issue a refund (less Shipping & Handling) for the returned product. This refund will be given back with the same form of payment used to place the order. GG United is not responsible for packages delivered incorrectly or lost due to incorrect or incomplete shipping information provided by a customer.

It is the customer’s responsibility to provide the correct shipping address. To prevent delay or possibly an additional fee, please provide us with your correct and current address. If there is an address change while the package is en route, we cannot take responsibility if the package is lost.

Can I change my address after I place an order?

The shipping address cannot be changed on an order after it’s placed. If you want to cancel the order, please call us immediately at +31645333389 to speak to a representative.

Please do not email us, as the email might not be seen in time, and your order will be sent to the wrong address.

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Terms and Conditions

1. The promoter is: GG United Europe B.V KVK number 66340098 whose registered office is at Graadt van Roggenweg 328-334 Blok 3531 AH Utrecht, the Netherlands (“GG United“).
2. The competition is restricted to residents of the European Union and Switzerland, aged 16 years or over except employees of GG United Europe B.V and their close relatives and anyone otherwise connected with the organisation or judging of the competition.
3. There is no entry fee and no purchase necessary to enter this competition.
4. By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.
5. Route to entry for the competition and details of how to enter are via https://www.engage.gg/chronic-saltiness/
6. Only one email address entry per person will be accepted. Multiple entries from the same person but with different email addresses will be disqualified.
7. Closing date for entry will be 25th of April 2019 at 23:59pm CEST. After this date (the 25th of April 2019 at 23:59pm CEST) no further entries to the competition will be permitted.
8. No responsibility can be accepted for entries not received for whatever reason.
9. The rules of the competition and how to enter are as follows:To enter the competition sign up on this following page:https://www.engage.gg/chronic-saltiness/and provide your email address. Once you have entered the competition you will receive 1 entry into the lucky draw.
10. The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice for any reason within his sole discretion. Any changes to the competition will be notified to entrants as soon as possible by the promoter.
11. The promoter is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.
12. The prizes are as follows: 5 x 1 eNgage or diseNgage 12 pack. The prize is as stated and no cash or other alternatives will be offered. The prize is not transferable.
13. Winners will be chosen:At random by software, from all entries received and verified by GG United Europe B.V.
14. The winner will be notified by email on the closing date of the campaign. If the winner cannot be contacted or do not claim the prize within 36 hours of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.
15. The promoter will notify the winner when and where the prize can be collected from GG United.
16. The promoter’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.
17. By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.
18. The competition and these terms and conditions will be governed by Dutch law and any disputes will be subject to the exclusive jurisdiction of the courts of The Netherlands.
19. The winner agrees to the use of his/her name and image in any publicity material, as well as their entry. Any personal data relating to the winner or any other entrants will be used solely in accordance with current European data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.
20. The winner’s name can be requested 28 days after closing date by emailing the following address: [email protected]
21. Entry into the competition will be deemed as acceptance of these terms and conditions.
22. This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook, Twitter, Instagram or any other Social Network. You are providing your information to GG United Europe B.V. and not to any other party. The information provided will be used in conjunction with the following Privacy Policy found at https://www.engage.gg/privacy/GG United B.V shall have the right, at its sole discretion and at any time, to change or modify these terms and conditions, such change shall be effective immediately upon posting to this webpage.

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